1. Data protection at a glance
Data collection on our website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. The operator’s contact details can be found in this website’s Imprint/Legal Notice.
How do we collect your data?
On the one hand, your data are collected by you disclosing them to us. For example, this may be data that you enter in a contact form.
Other data are collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. browser, operating system or time of page view). The collection of this data takes place automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.
What rights do you have with regard to your data?
You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have a right to request the correction, blocking or deletion of this data. If you have any queries in this respect or others regarding privacy, please do not hesitate to contact us at the address provided in the Imprint/Legal Notice. Furthermore, you have the right to lodge a complaint with the responsible regulatory authority.
Analysis tools and third-party tools
2. General notices and mandatory information
We would like to emphasize that data transfer over the Internet may entail security loopholes (e.g. email communication). It is not possible to provide full data protection from third party access.
Information on the responsible body
The responsible body for data processing on this website is:
Duotemp Kältetechnik GmbH
Phone: +49 (0)2604 9555-0
The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You may revoke your given consent at any time. All you need to do is send us an informal message by email. The legality of the data processing carried out until revocation remains unaffected by the revocation.
Right to appeal to the responsible regulatory authority
In case of violations under data protection law, the data subject has the right to lodge a complaint with the responsible regulatory authority. The competent supervisory authority in matters of data protection law is the State Data Protection Commissioner of the federal state in which our company is based. Refer to the following link for a list of Data Protection Commissioners and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_linksnode.html.
Right to data transferability
You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be carried out insofar as it is technically feasible.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from ‘http://’ to ‘https://’ and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Information, blocking, deletion
Within the context of applicable legal provisions, you have the right to access any information saved about your person free of charge at any time, including the origin and recipients of such data, and the purpose of the data processing, and the right to the correction, blocking or deletion of this data. If you have any queries in this respect or others concerning personal data, please do not hesitate to contact us at the address provided in the Imprint/Legal Notice.
Objection to advertising emails
The use of contact data published within the scope of the obligation to provide an imprint/legal notice for the purpose of sending advertising and information material not expressly requested is hereby prohibited. The website operators shall reserve the right to take legal action in the event of unsolicited advertising material being sent, for example, in spam emails.
3. Data collection on our website
The majority of the cookies we use are session cookies. They are automatically deleted at the end of your visit. Other cookies are stored on your device until you delete them. These cookies enable us to recognize your browser next time you visit our site.
However, you can set your browser to inform you when cookies are to be used and allow you to decide on their use in each case, accept cookies only in certain instances, or exclude them in general; you can also activate the function that automatically deletes the cookies when you close the browser. Deactivating cookies may restrict the functionality of this website.
Server log files
The website provider collects and automatically saves information in server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the requesting computer
- Time of the server request
- IP address
This data will not be collated with other data sources.
The basis for data processing is art. 6(1)(B) GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
If you send us requests via the contact form, the information you provide in the request form, including the contact data you enter there, will be stored by us for the purpose of processing the request and in case of follow-up questions. We do not share this data without your consent.
The data entered in the contact form is processed exclusively on the basis of your consent (art. 6(1)(a) GDPR). You can revoke this consent at any time. All you need to do is send us an informal message by email. The legality of the data processing procedures carried out until revocation remains unaffected by the revocation.
The data you send to us in the contact form will remain with us until you request its deletion, revoke your consent to its storage or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory legal provisions—in particular retention periods—remain unaffected.
4. Analysis tools and advertising
Matomo (formerly Piwik)
This website uses the open source web analytics service Matomo. Matomo uses technologies that enable the user to be recognized across sites for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Matomo about the use of this website is saved on our server. The IP address is anonymized before saving.
Matomo enables us to collect and analyze data about the use of our website by visitors to our website. This allows us to find out, for example, when and from which region visitors view our website. We also collect various log files (e.g. IP address, referrer, browsers and operating systems used) and can measure whether our website visitors perform certain actions (e.g. clicks, purchases, etc.).
These analysis tools are used on the basis of art. 6(1)(f) GDPR. The website operator has a legitimate interest in the anonymous analysis of user habits to optimize both its website and its advertising. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is based exclusively on art. 6(1)(a) GDPR; consent can be revoked at any time.
When analyzing with Matomo, we apply IP anonymization. This involves truncating your IP address prior to analysis so that it cannot be unequivocally assigned to you.
We only host Matomo on our own servers which means that all analytical data remain with us and are not passed on.
You have the option to prevent actions you take here from being analyzed and linked. This will protect your privacy, but will also prevent the owner from learning from your actions and improving the usability for you and other users.
5. Plugins and tools
Google web fonts (local hosting)
For the uniform display of fonts, this site uses web fonts provided by Google. Google fonts are installed locally. A connection to Google servers does not take place.